# Clair by IT CROWD

> Clair turns an Oracle Cloud Infrastructure (OCI) tenancy into executive intelligence: five facets build it, five deliverables bring it to decision-makers and three domains (FinOps, Security, Availability) improve it, towards governance. Read-only access, no agents, reports in English or Spanish. Built and supported by IT CROWD S.A.S., an Oracle Partner in Bogotá, Colombia.

Clair convierte su tenancy de Oracle Cloud (OCI) en inteligencia ejecutiva: cinco facetas la construyen, cinco entregables la llevan a quien decide y tres dominios (FinOps, Seguridad, Disponibilidad) la mejoran, hacia la gobernanza. Acceso de solo lectura, sin agentes, informes en español o inglés.

## Key facts

- Product: Clair, an OCI tenancy intelligence platform. Website: https://clair.it-crowd.co/
- Vendor: IT CROWD S.A.S., Oracle Partner, Bogotá, Colombia; close to 15 years of experience and hundreds of projects in the public and private sectors. https://www.it-crowd.co/
- Scope: Oracle's public cloud (OCI) only, 20 cloud capabilities in one report. Not on-premises, Cloud@Customer or hybrid environments.
- Access: read-only. Sign-up uses the tenancy OCID plus the email and OCID of a user with read access to the whole tenancy (not necessarily an administrator). No agents or software installed. Clair does not modify the tenancy or affect production.
- Security: Tenancy Intelligence and Drift Intelligence reports are delivered as password-protected PDFs; sign-in includes a confirmation step.
- Languages: English or Spanish, end to end.
- Weekly Executive Dashboard by email on every plan (spend, credits, FinOps maturity CRAWL/WALK/RUN with the CUSP® index, compliance profile against CIS, NIST and SHARP).
- Clair complements OCI's native tools: it measures avoidable spend, whether each resource is worth its size, and recommends the right shape or lifecycle policy.

## The Clair model (5 + 5 + 3 → governance)

- Facets: Discovery (what exists), Topology (how it connects), FinOps (every credit, measured), Governance (identity and compliance), Forensics (what changed and who).
- Deliverables: Executive Cloud Intelligence (for the C-level), Cloud Governance Roadmap (prioritised roadmap), SHARP Compliance (security and audit), Tenancy Intelligence (for the technical team), Drift Intelligence (operations and audit).
- Domains: FinOps (spend, credits, rightsizing), Security (posture, exposure, compliance), Availability (backups, DR, resilience).
- Outcome: FinOps + Security + Availability result in a governed OCI estate. Governance is the outcome, not a fourth domain.

## Plans

- DISCOVER: free, 15 calendar days. 2 Tenancy Intelligence reports, 1 Drift Intelligence report, 2 Clair accounts and 2 executive users, 1 session with a Clair Architect.
- OPTIMIZE: COP 11.990.000, 6 calendar months. 6 Tenancy Intelligence reports, 5 Drift Intelligence reports, 4 executive users by role, 1 on-site hour per quarter with a Clair Architect.
- GOVERN (recommended): COP 23.990.000, 12 calendar months. Unlimited Tenancy and Drift Intelligence, automatic periodic runs and email delivery, 4 Clair accounts and 4 executive users, 2 on-site 2-hour workshops per semester.
- ENTERPRISE: tailored, Clair plus IT CROWD services (SHARP Compliance with Audit Worksheet, remediation with specialists, ongoing tenancy administration).
- Every plan includes lifetime access to the intelligence generated, weekly notifications and a session with a Clair Architect. Cloud Governance Roadmap and SHARP Compliance are delivered through IT CROWD consulting services.

## Customer evidence: SYSMAN (published with permission)

According to Clair reports, after SYSMAN's actions with IT CROWD (Sep 3 → Oct 2026):
- Monthly unrealised opportunity: COP 23.2 M → COP 9.5 M (Executive Cloud Intelligence). This is opportunity identified by Clair, not realised savings.
- Oversized compute resources: 112 → 81 (Tenancy Intelligence).
- Spend explained: 73.7% → 95.2% (Tenancy Intelligence).
- CUSP® index (lower is better): 52 → 35 (Tenancy Intelligence).
- Carlos Moreno, CEO of SYSMAN: "Without this tool you have no governance of your tenancy."

## Pages

- [Clair (Spanish)](https://clair.it-crowd.co/): product, model, plans, SYSMAN case, FAQ.
- [Clair (English)](https://clair.it-crowd.co/en): same content in English.
- [Who it's for](https://clair.it-crowd.co/#para-quien): CEO/CFO, CTO, COO, CISO.
- [The Clair model](https://clair.it-crowd.co/#modelo)
- [Plans](https://clair.it-crowd.co/#planes)
- [SYSMAN case](https://clair.it-crowd.co/#resultados)
- [FAQ](https://clair.it-crowd.co/#preguntas)

## Contact

- Email: contacto@it-crowd.co
- WhatsApp: +57 317 371 3443
- Start free (DISCOVER): https://clair.crowdit.net/app
- LinkedIn: https://www.linkedin.com/company/itcrowd-sas/
- Personal data policy (Colombian Law 1581 of 2012): https://www.it-crowd.co/politica-de-tratamiento-de-datos-personales/